Terms and Conditions

Article 1. Scope of Application

1. Contracts for Accommodation and related agreements to be entered into between this Accommodation (Building) and a Guest to be accommodated shall be subject to these Terms and Conditions and the Rules and Regulations integral thereto. Any particular not provided for in these Terms and Conditions or the Rules and Regulations integral thereto shall be governed by the laws, regulations or generally accepted practices of Japan.
2. In the case where the Accommodation (Building) has entered into a special contract with the Guest, insofar as such a special contract does not violate laws, regulations or practices of Japan, notwithstanding the preceding paragraph, the said special contract shall take precedence over the provisions of these Terms and Conditions.

Article 2. Application for Accommodation Contract

1. A Guest who intends to make an application for an Accommodation Contract with the Accommodation (Building) shall notify the Accommodation (Building) of the following particulars.
   1. Name(s) of the Guest(s);
      
   2. Date of accommodation and estimated time of arrival;
   3. Accommodation Charges (based, in principle, on the Basic Accommodation Charges listed in the Attached Table 1); and
   4. Other particulars deemed necessary by the Accommodation (Building).
2. If there is any change in the particulars given in the application to the Accommodation as listed above in the preceding paragraph, the Guest shall inform the Accommodation of such a change immediately.
   
3. In the case where the Guest requests, during his/her stay, an extension of the accommodation beyond the date(s) in Subparagraph (2) of Paragraph 1 above, the Accommodation (Building) shall handle his/her request as an application for a new Accommodation Contract at the time such a request is made.

Article 3. Conclusion of Accommodation Contract and Related Matters

1. A Contract for Accommodation shall be deemed to have been concluded when the Accommodation (Building) has duly accepted the application as stipulated in the preceding Article; provided, however, that the same shall not apply when it has been proven that the Accommodation (Building) has not accepted the application.
2. When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding paragraph, the Guest is requested to pay an accommodation deposit fixed by the Accommodation (Building) within the limits of the Basic Accommodation Charges covering the Guest’s entire period of stay by the date specified by the Accommodation (Building).
   
3. The deposit shall be first allotted for the Total Accommodation Charges to be paid by the Guest, then secondly for the cancellation charges under Article 7 and thirdly for the reparation under Article 12 as applicable, and the remainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as stated in Article 15.
   
4. When the Guest has failed to pay the deposit by the date specified by the Accommodation (Building) as stipulated in Paragraph 2 of this Article, the Accommodation (Building) shall treat the Accommodation Contract as invalid; provided, however, that the same shall apply only in the case where the Guest is thus informed by the Accommodation (Building) when the period of payment of the deposit is specified.

Article 4. Accommodation Deposit

1. The Guest’s reservation will be confirmed when the Accommodation (Building) has confirmed the payment of the accommodation deposit.
2. The following rule will apply to the winter bookings, defined as checking-in between November 1 and April 30 of the following year.
   1. If the Guest applies for reservation more than forty-five (45) days before the date of his/her arrival, he/she shall pay an accommodation deposit in the amount equal to twenty (20) % of the Accommodation Charges within fourteen (14) days of the application for reservation. The remainder shall be paid at least forty-five (45) days prior to the check-in date.
      
   2. If the Guest applies for reservation forty-five (45) days or less before the date of his/her arrival, he/she shall pay an accommodation deposit in the amount equal to one hundred (100) % of the Accommodation Charges by the date specified by the Accommodation (Building).
3. The following rule will apply to the summer bookings, defined as checking-in between May 1 and October 31:
   1. If the Guest applies for reservation more than forty-five (45) days before the date of his/her arrival, he/she shall pay an accommodation deposit in the amount equal to twenty (20) % of the Accommodation Charges within fourteen (14) days of the application for reservation. The remainder shall be paid at least seven (7) days prior to the check-in date.
      
   2. If the Guest applies for reservation forty-five (45) to eight (8) days before the date of his/her arrival, he/she shall pay an accommodation deposit in the amount equal to twenty (20) % of the Accommodation Charges within seven (7) days of the application for reservation. The remainder shall be paid at least seven (7) days prior to the check-in date.
   3. If the Guest applies for reservation seven (7) days or less before the date of his/her arrival, he/she shall pay an accommodation deposit in the amount equal to one hundred (100) % of the Accommodation Charges by the date specified by the Accommodation (Building).

Article 5. Special Contracts Requiring No Accommodation Deposit

1. Notwithstanding the provisions of Paragraphs 2 and 4 of Article 3, the Accommodation (Building) may enter into a special contract requiring no Accommodation Deposit stipulated in the same Paragraphs after the Contract has been concluded.
   
2. In the case where the Accommodation (Building) has not requested the payment of the deposit as stipulated in Paragraph 2 of Article 3 and/or has not specified the date of the payment of the said deposit at the time the application for an Accommodation Contract has been accepted, the Accommodation (Building) shall be treated as having accepted a special contract prescribed in the preceding paragraph.
   

Article 6. Refusal of Accommodation Contracts

1. The Accommodation (Building) may not accept the conclusion of an Accommodation Contract under any of the following cases:
   1. When the application for accommodation does not conform to provisions of these Terms and Conditions;
   2. When the Accommodation (Building) is fully booked and no room is available;
   3. When circumstances apply similar to the preceding paragraph, including compelling prospects that guest rooms will have to be let on a preferential basis to disaster victims and recovery crews, etc., due to the outbreak of a disaster or some other state of emergency;
   4. When the Guest seeking accommodation is deemed to be a member of or be related to an organized crime group, a group related thereto or any other antisocial organization which is provided for in the Act on Prevention of Unjust Acts by Organized Crime Group Members and the prefectural ordinances concerning the exclusion of organized crime groups;
   5. When the Guest seeking accommodation is deemed liable to conduct him/herself in a manner that will contravene the provisions of laws and regulations or act against public order or good morals in regard to his/her accommodation;
   6. When the Guest seeking accommodation is clearly identified as carrying an infectious disease;
   7. If, in connection with the use of a guest room, the Accommodation (Building) is required to provide services beyond the generally accepted scope or to bear such other burden;
   8. When the Accommodation (Building) is unable to provide accommodation due to natural calamities, malfunction of facilities and/or other unavoidable causes;
   9. When the Guest seeking accommodation is deemed likely to cause annoyance to other guests or interfere with the operations of the Accommodation (Building), or engages in speech and/or action that cause severe annoyance to other guests or personnel of the Accommodation (Building), due to intoxication or other causes;
   10. When the Guest seeking accommodation is clearly identified as having a mental or physical disorder;
   11. When the Guest(s) seeking accommodation is a minor (or are minors) unaccompanied and unauthorized by a guardian;
   12. When the application for accommodation is made for the purpose of transferring the right of use to another party;
   13. When the Guest seeking accommodation has made an application for accommodation though he/she has no intention to actually stay in the room; or
   14. In other cases that fall under the stipulations of laws and regulations, prefectural ordinances and other provisions.

Article 7. Right to Cancel Accommodation Contracts by the Guest

1. The Guest is entitled to cancel an Accommodation Contract by notifying the Accommodation (Building).
   
2. In the case where the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case where the Accommodation (Building) has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled the Contract before the payment), the Guest shall pay cancellation charges as listed in the Attached Table 2; provided, however, that in the case the Accommodation (Building) has entered into a special contract described in Paragraph 1 of Article 5, this provision shall apply only when the Accommodation (Building) has notified the Guest of his/her obligation to pay the cancellation charges for cancellation of the Accommodation Contract when accepting the special contract.
3. In the case where the Guest does not appear at the expected time of arrival without advance notice, the Accommodation (Building) may regard the Accommodation Contract as being cancelled by the Guest.

Article 8. Right to Cancel Accommodation Contracts by the Accommodation (Building)

1. 1. The Accommodation (Building) may cancel the Accommodation Contract under any of the following cases:
   1. When the Guest is a member of or related to an organized crime group, a group related thereto or any other antisocial organization which is provided for in the Act on Prevention of Unjust Acts by Organized Crime Group Members and the prefectural ordinances concerning the exclusion of organized crime groups;
   2. When the Guest engages on the premises of the Accommodation (Building) in violence, threats, extortion, undue demands, gambling, possession or use of controlled substances, firearms, swords, or similar articles, or commits acts causing annoyance to other Accommodation guests, or other acts in contravention of laws and regulations or public order and morals, or is likely to engage in any of the foregoing;
   3. When the Guest is clearly identified as carrying an infectious disease;
   4. If, in connection with the use of a guest room, the Accommodation (Building) is required to provide services beyond a reasonable scope or to bear such other burden;
   5. When the Accommodation (Building) is unable to provide accommodation due to natural calamities, malfunction of facilities and/or other unavoidable causes;
   6. When the Guest commits an act that interferes with fire prevention or protection, such as smoking on the premises or tampering with fire fighting or other equipment;
   7. If the right to use the guest room is transferred or attempted to be transferred to another party;
   8. In cases where Accommodation Contracts are entered into through travel agencies, if payment of the Accommodation Charges by such an agency is unconfirmed; where unconfirmed payments of Accommodation Charges include payments made by money transfer shortly before the end of banks’ business hours, or made through Internet Banking regardless of banks' business hours, when the execution of money transfers is unable to be ascertained on that date owing to the following day being a bank holiday;
   9. When the Guest has violated any provision of these Terms and Conditions or the Rules and Regulations of the Accommodation (Building); or
   10. In other cases where the provisions of laws and regulations or prefectural ordinances, etc. can apply which stipulate the Accommodation’s right to refuse to accept the Guest.
2. The notice of cancellation in any of the cases listed above in the preceding paragraph shall be given orally, or by telephone or electronic mail or in writing to the Guest according to the contact information provided pursuant to Article 2. If the said notice has not reached the destination though given according to the contact information provided pursuant to Article 2, it shall be regarded as having reached the destination when the time at which the notice should have normally reached the Guest has passed.
3. Except in the cases of (3) and (5) in Paragraph 1 above, the Accommodation Charges are not refundable if the Accommodation has terminated the Accommodation Contract in accordance with the provisions of the preceding two paragraphs.

Article 9. Registration

1. The Guest shall register the following particulars at the front desk of the Accommodation (Building) on the day of accommodation:
   1. Name(s), age(s), address(es) and occupation (s)of the Guest(s);
   2. Nationality, passport number, a photocopy of the passport, and a valid credit card for incidental charges;
   3. Date and scheduled time of departure; and
   4. Other particulars deemed necessary by the Accommodation (Building).
2. In the case where the Guest intends to pay his/her Accommodation Charges by any means other than cash in Japanese currency, such as accommodation coupons or credit cards, such means of payment shall be shown in advance at the time of the registration prescribed in the preceding paragraph.
3. The Guest shall provide credit card details as security on check-in prior to use of a guest room of the Accommodation (Building). No Guest can check-in to the room until the Accommodation has credit card details and authorization for use as a Security Deposit.

Article 10. Occupancy Hours of Guest Rooms

1. The time allowed for the Guest to use a guest room of the Accommodation (Building) shall be between the check-in and check-out times specified by the Accommodation, except when the Guest stays for more than one night in succession, in which case the Guest may use the guest room all day except the day of arrival and the day of departure; provided, however, that the same shall not apply in the case where the Guest changes a room.
2. The Accommodation (Building) may, notwithstanding the provision prescribed in the preceding paragraph, permit the Guest to occupy the room beyond the times prescribed in the same Paragraph, in which case extra charges shall be paid as specified by the Accommodation (Building).
3. While the guests are permitted to use guest rooms during the hours set forth in the preceding two paragraphs, the Accommodation (Building) reserves the right to access guest rooms and take necessary measures for purposes of safety, sanitation or any other administrative management by the Accommodation (Building).

Article 11. Cleaning of Guest Rooms

1. One guest room occupied by the same guest for two or more consecutive nights must as a rule be cleaned on an alternate-day cleaning cycle (a simplified cleaning on the second and third days, a simplified cleaning including bed-making and linen replacement on the fourth day, and thereafter, the same cycle should be repeated from the second day, provided, however, that the Guest has not requested an alternative cleaning cycle and paid subsequent charges).
   If the Guest desires another cleaning in addition to the above cleaning cycle, such an additional cleaning will be provided at the previously set additional charge.
2. The Accommodation (Building) reserves the right to clean guest rooms from time to time when it finds it necessary in addition to the cleaning provided for above in Paragraph 1.
3. Guests are not permitted to refuse the room cleaning pursuant to the preceding paragraph.

Article 12. Liabilities of the Guest

1. In the case that the Accommodation (Building) has incurred the expenditure of the cleaning or repair expenses of the guest room, the loss of a sales opportunity, or any other damage due to the Guest’s breach of these Terms and Conditions or Rules and Regulations or any other reason attributable to the Guest, he or she shall compensate the Accommodation (Building) for the said damage.
2. The Guest shall provide the information of a valid credit card thereof as security for use of the Accommodation (Building).
3. The Guest shall authorize the Accommodation (Building) to charge all fees and charges properly chargeable to the Credit Card presented above in the preceding paragraph, according to the provisions.

Article 13. Observance of Rules and Regulations

The Guest shall observe the Rules and Regulations established by the Accommodation (Building), which are posted within the premises of the Accommodation (Building).

Article 14. Business Hours

1. The main business hours of various facilities of the Accommodation (Building) will be notified by such means as the brochures provided in the building, notices posted in various places, and service directories in guest rooms.
2. The business hours of the facilities, set forth in the preceding paragraph, are subject to temporary changes due to unavoidable causes, in which case the Guest shall be informed by appropriate means

Article 15. Payment of Accommodation Charges

1. The breakdown and calculation method of the Accommodation Charges, etc. that the Guest shall pay are as listed in the attached Table 1.
2. Accommodation Charges, etc. as stated in the preceding paragraph shall be paid as a form of currency or by other alternative means as shall be acceptable to the Accommodation (Building), such as accommodation coupons or credit cards, at the time of the Guest’s arrival or upon request by the Accommodation.
3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the guest room once such a guest room has been made available to him/her by the Accommodation.

Article 16. Handling When Unable to Provide Contracted Rooms

1. The Accommodation (Building) shall, when unable to provide the contracted room(s), arrange another accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. When arrangement of another accommodation cannot be made notwithstanding the provision of the preceding paragraph, the Accommodation (Building) shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparation. However, when the Accommodation cannot provide accommodation due to reasons not attributable to the Accommodation, the Accommodation will not pay the compensation fee to the Guest.

Article 17. Handling of Deposited Articles

1. The Accommodation (Building) shall compensate the Guest for damages when loss, breakage or other damage occurs to the goods, valuables or cash deposited at the front desk by the Guest, except in the case when this damage has been caused by force majeure.
2. However, for cash and valuables, when the Accommodation (Building) has requested the Guest to clearly report the type and value thereof but the Guest has failed to do so, the Accommodation (Building) shall compensate the Guest for the damage up to the maximum amount of 100,000 yen.
3. The Accommodation will not be liable to the Guest for any of the goods, valuables or cash that the Guest has brought into the Accommodation but not deposited at the front desk.

Article 18. Custody of Baggage and/or Belongings of the Guest

1. When the baggage of the Guest is brought into the Accommodation (Building) before his/her arrival, the Accommodation shall be liable to keep and to hand it over to the Guest at the front desk upon his/her check-in only if the Accommodation (Building) has been informed in advance and agreed to do so.
2. When the baggage or belongings of the Guest is or are found left behind at the Accommodation (Building) after his/her check-out, such an article will be kept by the Accommodation (Building) for a period of seven (7) days including the day when it is found, in principle. If the Guest has not asked the Accommodation (Building) for return during that period, the Accommodation (Building) will keep the article for a certain period thereafter and then dispose of it according to the laws and regulations of Japan. Food, beverages, magazines and other articles equivalent to wastes, not claimed for return by the Guest by the day after check-out, will be disposed of at the discretion of the Accommodation (Building).
3. Regarding the liability of the Accommodation (Building) for the custody of the baggage or belongings of the Guest which is set forth in the preceding two paragraphs, the provisions of Paragraph 1 in the preceding Article 17 shall apply to a case of Paragraph 1 in this Article, and the provisions of Paragraph 2 in Article 17 shall apply to a case of Paragraph 2 in this Article.

Article 19. Treatment of Baggage during Use of Public Bath

1. When using the public bath, valuables (including cash; hereinafter the same in this Article) and room keys must be either deposited at the front desk or stored in a locker for valuables in the proper manner.
2. With regard to the handling of items that are either stored in a locker for valuables or deposited at the front desk, the provisions of Article 18 will apply.
3. The Accommodation (Building) accepts no liability for damages sustained due to the theft or the unauthorized use of a key to a guest room by a third party when precautions pursuant to Paragraph 1 were omitted, such that valuables or room keys were left unattended in a basket in the changing room.

Article 20. Non-Smoking

1. All rooms and other areas of the Accommodation (Building) are non-smoking. (Some properties have no covered smoking spaces outdoors.)
   If the Guest or a person accompanying the Guest is found to smoke in the building and continues to smoke after being requested to stop, the Guest or accompanying person who has smoked may be evicted from the building without any refund.
2. If the Guest or accompanying person is found to smoke in the guest room, the Guest will be charged additional cleaning costs. Additionally, the Guest will be charged and shall pay all costs incurred in compensating later guests who are affected by the Accommodation’s deodorization of the room to get rid of the smell of smoking, or relocating such a guest to another room as needed to keep him/her from the bad smell, pursuant to Paragraph 3 of Article 12 herein.

Article 21. Liabilities of the Accommodation (Building)

1. If the Accommodation (Building) has caused damage to the Guest in the course of fulfillment of or due to non-fulfillment of the Accommodation Contract and/or related agreements, the Accommodation (Building) shall compensate the Guest for the damage; provided, however, that the same shall not apply in the case where such damage has been caused due to reasons not attributable to the Accommodation (Building).
2. The Accommodation (Building) is covered by a Accommodation Liability Insurance in order to deal with unexpected fires and/or other disasters.

Article 22. Liability for Parked Vehicles

1. When the Guest uses the parking area of the Accommodation (Building), the Accommodation (Building) will be lending a parking space but assume no liability for the storage and safekeeping of any parked vehicle; provided, however, that if the car is intentionally or unintentionally damaged as a result of the Accommodation (Building)’s management of the parking area, the Accommodation (Building) will assume liability for the same.

Article 23. Travel Insurance and Associated Liability of the Guest

1. The Accommodation (Building) operates wholly in Japan, and the laws of Japan apply to all services provided. Where services are provided by agents, bookings are made subject to the Rules and Regulations of the agent or the Accommodation (Building).
2. Subject to applicable laws, the Accommodation (Building) is not liable for any loss, damage, delay including air freight delay, consequential loss, injury or death, resulting from force majeure or unavoidable circumstances and due to reasons not attributable to the Accommodation (Building).
3. Guests are recommended to insure themselves against all risks of travel that can occur after confirmation of a booking by purchasing appropriate Travel Insurance at their own expense. Upon the booking confirmation, the Guests will be regarded as agreeing to assume such risks by themselves for use of the Accommodation.

Article 24. Revision of Terms and Conditions

1. These Terms and Conditions may be revised from time to time whenever necessity arises.
   When these Terms and Conditions are revised, the Accommodation shall post on its website, or notify in the brochures provided in the guest rooms, the provisions and effective date of the revised version.

Table 1. Summary of Accommodation Charges, etc.
(Refer to Paragraph 1 of Article 2 and Paragraph 1 of Article 15.)

Table 2. Cancellation Charges

* The exchange rate and commission charge calculations at the time of cancellation and refund vary according to the credit card company or bank. Any refund due to the Guest will be paid with all transfer fees payable by the Guest.

To ensure Guests' safe and comfortable usage of the facilities and to preserve the Accommodation's public nature, the Accommodation (Building) has established the following rules and regulations which are integral to the Terms and Conditions of Accommodation. In the event that violation of these Rules and Regulations occurs, the Accommodation (Building) may terminate the Accommodation Contract pursuant to the provisions of Article 8 of the Terms and Conditions of Accommodation.

Extra Charges for Overtime Use of Guest Room

The extra charges pursuant to Paragraph 2, Article 10 of the Terms and Conditions of Accommodation are as follows:

1. Extended use charges
   1. Up to Noon of the day of departure : 20% of the Room Rate
   2. Up to 3:00 P.M. of the day of departure : 50% of the Room Rate
   3. Beyond 3:00 P.M. of the day of departure : 100% of the Room Rate
2. Charges for early and late check-in times
   1. Check-in After Noon of the day of arrival : 20% of the Room Rate
   2. Check-in Before Noon of the day of arrival : 100% of the Room Rate

Number of Occupants of Guest Room

Occupancy of a guest room by more occupants than stipulated by the Accommodation (Building) is not permitted in principle.
If, without prior application, the number of occupants of a guest room is found to exceed the contracted number, usage charges for the number of excess occupants will be billed.

Pets

No pets are allowed at the Accommodation, either inside, outside or remaining in vehicles parked at the Accommodation.
The Act on Assistance Dogs for Physically Disabled Persons will apply to use of such dogs as guide dogs, service dogs and hearing dogs.

Use of Parking Space

1. The parking capacity of the Accommodation’s parking area is limited. In the case the Accommodation’s parking area is full, the Accommodation may ask the Guest to use a nearby contract parking area.
2. Parking on the streets near the Accommodation is illegal and strictly prohibited. Parking your car on such streets may result in it being towed.
3. Guest parking is limited to the period between check-in and check-out times as specified by the Accommodation, in principle.
4. Car washing in the site of the parking area is not permitted, in principle.

Loss of Room Key(s)

The Guest who has lost a guest room key shall pay the full cost necessary for reissuing a new card key.

The following acts are strictly prohibited in guest rooms:

1. Use of a guest room for any purpose other than accommodation;
2. Posting of photographs or posters, or hanging of laundry, bedding or other articles disruptive to the exterior appearance of the Accommodation (Building), on the windows of guest rooms, or in the terraces or private gardens thereof;
3. Use of fireworks, a barbecue or any other articles which may similarly cause a fire in such a place as a terrace or private garden.

The following acts are strictly prohibited on the premises of the Accommodation (Building):
Use of heating or cooking implements using fire, laundry iron presses except provided by the Accommodation (Building), and such other electrical appliances;

1. Generating noise such as loud singing, diffusing of offensive odors, or committing other acts repugnant or annoying to third parties;
2. Bringing any of the following articles onto the premises:
   1. Animals including birds, etc. (except for guide dogs, etc.);
   2. Statutory controlled substances including stimulants and narcotics;
   3. Combustible or inflammable explosives and volatile fuels and hazardous chemicals harmful to human health;
   4. Firearms, swords and such other articles in the absence of a license;
   5. Articles in conspicuously large quantities or of extremely heavy weight;
   6. Odor-emitting articles;
   7. Refuse or items detrimental to guest room hygiene;
   8. Items such as electrical or cooking appliances intended for use on the premises of the Accommodation; and
   9. Other items prohibited by the Accommodation from being brought into guest rooms.
3. Acts in violation of public order and morals;
4. Distribution of flyers and other advertisements to other guests;
5. Relocating or modifying of equipment and articles on the premises of the building, taking them outside the Building, or using such equipment or articles for a purpose other than originally intended;
6. Leaving personal effects outside guest rooms;
7. Access to any facilities not intended for use by guests (except in cases of emergency or unavoidable situations);
8. Ordering delivery of food and beverages, etc., from establishments other than authorized by the Accommodation;
9. Using hair coloring or de-coloring agents, etc., in the bathroom of guest rooms and in the public bath;
10. Burning incense in a guest room;
11. For-profit activities; and
12. Engaging in any other acts detrimental to safety and hygiene on the premises of the Accommodation.